
Intuit Mailchimp, Product Design Intern
My intern days! What a wonderful way to begin my Mailchimp journey. During my internships at Mailchimp, I had the opportunity to work on the Customer Empowerment Domain focusing on improving the experience of internal customers (Our Mailchimp Support Teams). This role was crucial for my development as a Product Designer. I collaborated daily with a Senior Product Designer and learned the full scope of responsibilities that come with leading designs in a project.
In the duration of my internships, I supported our team in:
Improving efficiency and productivity for Product Support Representatives by streamlining the structure and revising elements of our support team’s main internal page.
Using research to lead our design iterations, participated in testing and interviews, and across iterated designs as I received constructive feedback.
Communicating effectively with individuals across 5 different teams: Product Design, Service Design, Support Insights Analysts, Engineering, and Technical Support.
Role
Product Design Intern
Years
Jun 2021 - Dec 2021
Company
Intuit Mailchimp
Location
Remote
Happy to chat more about my role as a Product Design Intern at Mailchimp.
Linkedin
Alejandra Rodriguez Profile
Phone
(210) 255-9102
Email
jandrarod2@gmail.com